The e-Wagon Air comes with a 1-year warranty covering all quality-related defects. If you encounter any issues during this period, we'll provide free repairs or replacements. After the warranty period, we continue to offer technical support, including troubleshooting assistance and replacement parts at a reasonable cost. To make a warranty claim or request technical support, please contact our customer service team at support@outisan.com

Building upon the success of the e-Wagon Ultra, we've developed the e-Wagon Air. Designed with families in mind, it's lighter, more portable, and even smarter than its predecessor.

The e-Wagon Air

• Family-Friendly: Lightweight and portable (40 lbs), perfect for everyday outings and adventures.

• Unparalleled Safety: Features like hill descent control, hand-off protection, electric braking, heat-treated components ensure maximum safety.

• Easy to Maneuver: Its upgraded control algorithm and sensor system make you steer effortlessly, no more need to pull it with significant physical exertion.

The e-Wagon Ultra

• Built for Professionals: Ideal for outdoor professionals like film crews, sports teams, and event planners.

• Heavy-Duty Hauler: Can carry significant loads, up to 300 lbs on slopes, making it perfect for hauling equipment and supplies.

Off-Road Capable: Tackles tough terrain with ease, thanks to its wide rubber tires - dirt, grass, slopes and even packed sands.

The e-Wagon Air is equipped with a sophisticated sensor system and the upgraded Flowstride 2.0. At its heart is the proprietary bi-directional force sensor. The sensor system obtains information about the wagon's posture, knowing whether the wagon is going uphill or downhill, and then giving proper instructions to the motor based on the user's pulling or pushing force. As a result, controlling the e-Wagon is extremely intuitive. Pull to move forward. Push to brake or go reverse. Release the handlebar for a smooth stop. It's that simple.

Absolutely! The e-Wagon Air is designed for family and portability. Weighing about 40 lbs, it's easy to carry and store. With its foldable design and convenient handles, you can easily fit it in your car, garage, or even take it on public transportation. So, whether you're heading to the park, the beach, or just running errands, the e-Wagon Air is always ready by your side.

The e-Wagon Air is powered by two powerful brushless direct-drive motors. These motors are completely sealed inside the front wheels for maximum protection against water and dust, ensuring reliable performance in any weather. Together, they can generate a maximum of 30 N.m of torque, making it easy to tackle hills and uneven terrain.

The e-Wagon Air is designed to handle heavy loads with ease. It can carry up to 165 lbs (75kg) on inclines as steep as 10 degrees (17%), saving you up to 90% of your physical exertion. For stationary storage, the e-Wagon Air can hold up to 300 lbs (136kg). On paved roads, it can carry 200 lbs (90kg) while moving.

The e-Wagon Air has a battery pack capacity of 135 Wh, which can provide up to 9.3 miles (15km) of power assistance on a single charge. The actual range may vary depending on factors such as terrain, payload, and riding style.

The battery can be fully charged in approximately 3 hours using a standard outlet. For extended range, you can purchase additional battery packs and easily swap them out in just 3 seconds.

Of course! The battery pack has a capacity of 135 Wh, which is enough to charge an iPhone more than 8 times. It features a Type-C port with PD fast charging technology, allowing you to quickly charge your devices on the go.

The e-Wagon Air's front tires are made of high-density rubber with a specialized tread pattern, providing superior grip on a variety of terrains, including grass, gravel, pavement, and rugged trails. While it can handle packed sand, loose & dry sand may require a tire with a different design.

Yes, every single component of the e-Wagon Air is completely waterproof with an IP66 rating. This means it's protected against rain, splashes, and even brief submersion. Cleaning the e-Wagon Air is a breeze - simply hose it down for a quick and easy clean-up.